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Terms and Conditions for D Black Lux Limo LLC​

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Terms and Conditions

Last updated: [11/24/2024]

Please read these terms and conditions carefully before using Our Service.

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Terms & Conditions

Billing

Our Reservations and all services are billed to the customer’s credit card. D Black Lux Limo LLC accepts the following: American Express, Discover Card, Mastercard, and Visa. Using a debit card to secure this reservation may result in an authorization hold on your bank funds in excess of the estimated service amount. Please contact D Black Lux Limo LLC directly with questions concerning our debit card authorization practice.

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Airport:

Arriving flights: Delayed flights will not be charged for wait time. We will be monitoring the incoming flight to make sure a chauffeur is there exactly when you arrive. The grace period will start after the plane is wheels down, not at the gate arrival time.

 

Cancelled flights:

D Black Lux Limo can reschedule the pick-up according to the new arriving date and time at no extra charge. However, If the reservation is cancelled because of a cancelled flight, notified less than 6 hours prior to pick up time, the fare equal to the total trip cost including gratuity will be charged for any cancellation that is made less than 6 hours before the scheduled pick-up time.

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Delayed Flights:

We track all inbound flights so that we may arrive at your landing time. If your flight is delayed and arrives after midnight, you will be charged an early morning fee.

 

Diverted Flights

D Black Lux Limo is not responsible for diverted flights. The chauffeur will remain at the airport until notified by the passenger. The fare equal to the total trip cost including gratuity will be charged for any diverted flight cancellation. If the passenger wants the chauffeur to remain on location to wait for their arrival, the reservation will be billed hourly as directed, from garage to garage.

 

Departure Flights

We do not monitor outbound flights. D Black Lux Limo is not responsible for departure flights that are delayed. The fare equal to the total trip cost, including gratuity, will be charged for any cancellation that is made less than 6 hours before the scheduled pick-up time. Any changes to the pickup time can be accommodated at no extra charge if the chauffeur has not left our garage; however, if the chauffeur is already in route, the chauffeur will arrive at the original pickup time and will remain on location. The wait time will be added to the final cost of the reservation.

 

Waiting time

D Black Lux Limo is not responsible for delays with luggage, customs, immigration, or any other delays that may cause the passenger to go beyond our allowed grace period of 30 minutes for domestic arrivals, and 1 hour for international flights. Passengers will be charged for wait time that goes beyond the grace period time. There is a $8.00 charge for every five (5) minutes of waiting time after the grace period elapses.

 

FBO

All FBO arrivals have a two-hour minimum charge.

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Cancellations & No-Show Fees

Sedans & SUVs Point-to-Point: The fare equal to the total trip cost including gratuity will be charged for any cancellation that is made less than 12 hours before the scheduled pick-up time.

 

For all pick-ups outside of Massachusetts, a 6 hour’ notice is required for cancellation to avoid being charged for sedans and SUVs.

Sedans and SUVs – Hourly As Directed: The fare equal to the total trip cost including gratuity will be charged for any cancellation that is made less than 6 hours before the scheduled pick-up time.

 

Sedans, SUV’ s and Sprinter Vans – Sport Events / Concerts / Wedding / Prom: We require 7 days’ notice to cancel in order to avoid the fare equal to the total trip cost.

 

Last Minute Booking: All last-minute bookings made will be charged upfront and cannot be cancelled. Charges made are non-refundable.

 

No-show: A no show fee equal to the trip cost plus applicable waiting time, tolls, parking. when the passenger fails to show at the designated location for which a reservation has been made. In order to avoid this charge, passengers should not leave designated pick-up locations without notifying D Black Lux Limo at 857 880 3603.

 

Concerts & Sports

Gillette Stadium & Xfinity Center: All reservations must be hourly as directed. No point-to-point reservations are accepted.

TD Garden & Fenway Park: All reservations have a two-hour minimum charge. No point-to-point reservations are accepted.

 

Fees and Surcharges

Waiting Time:  grace periods are: 10 minutes for point-to-point & To Airport services, 30 minutes for a domestic flight, and 1 hour for an international flight after wheels down. There is a $8.00 charge for every five (5) minutes of waiting time after the grace period elapses. The grace period will start after the plane is wheels down, not at the gate arrival time.

 

NOTE: We must have the proper flight number and airline on every airport pick-up.

 

STC Charge (Standard Transportation Charge): 10% will be applied to every reservation point to point.

 

STC is a charge based upon various overhead expense items, some of which may not relate to the specific trip.

 

Hourly as Directed: We have (3) three hours minimum. Hourly rides are billed per hour at the chosen vehicle prevailing hourly rate. Final charges are based on actual ride duration plus garage-to-garage time. Garage time (positioning) is the cost incurred for the vehicle and chauffeur to travel to your pickup location and to return from your drop-off point. The minimum garage to garage time is 30 minutes. Time-based charges are billed in 30-minute increments.

 

Tolls: Tolls will be billed at face value, when applicable, at the end of the trip and added to the bill. If it’s not already applied. Routing without tolls, if charged in the reservation, will be removed.

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Parking and out of Pocket Charges: All out-of-pocket charges, including tolls, parking, airport fees will be billed to customer.

 

Extra stops: We charge $20 for each stop accordingly based on locations and directions (This rule does not apply to Hourly/As Directed jobs). $8.00 per five (5) minutes increments for any waiting time.

 

Holidays: D Black Lux Limo will charge ($25) or (25%), whichever is greater for service scheduled for the following days: New Year’s Eve after 12 pm, New Year’s Day, Martin Luther King Day, Presidents Day, Memorial Day, Independence Day (4th of July), (5th of July observed), Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, Christmas’s Eve after 12 pm, and Christmas’s Day.

 

Gratuity and Tips: Drivers always receive 100% of the gratuity charged. All gratuities are recommended and may be increased, decreased, or eliminated if for any reason you are not satisfied with the service. NO QUESTION ASKED.

 

Breakdown: D Black Lux Limo is not responsible for delays of services due to circumstances beyond our control, including but not limited to severe weather, vehicle breakdowns, and/or road conditions, and will only be responsible for making up lost time at a mutually agreed date.

 

Warning Weather Policy: Reservations made with an Executive Sedan will be required to be upgraded to an SUV in case of snow conditions for the safety of the chauffeur and the passenger. Additional costs will apply.

Lost and Found: D Black Lux Limo assumes no responsibility for lost or damaged articles left in or nearby the vehicle(s) belonging to the client or passenger.

 

Pet Policy:

D Black lux Limo allows pets. If the pet weighs more than fifteen pounds, we require them to be placed in a cage. Smaller pets should be on a leash or inside a case. They should never be seated beside the chauffeur by itself on the seat, or to be standing at the door looking out the window. Any scratches or damage to the vehicle caused by your pet will be billed to the reservation. If you have a service animal, you don’t have to place them in a crate. To make sure that every pet protocol is followed please call our customer care service at 857-880-3603 for us to check if there is anything else you might need to do depending on the kind of pet and weight. You can be sure you will always be provided with a pet-friendly chauffeur.

 

- Beyond this, wait time charges apply by the minute and according to the vehicle type: $.95 sedan, $1.00 executive sedan, $1.25 executive suv, $1.45 luxury sedan, $1.75 luxury suv, $4.50 executive sprinter.

 

- Train schedule pickups are billed from the designated pick-up time, as train schedules cannot be monitored.

 

Hourly Rates

- Charges are based on the duration from client pick-up to final drop-off.

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Cancellation Policy

- Round trips require cancellation as two separate bookings.

 

- Cancellations made at least 6 hours before the scheduled pick-up are free of charge.

 

- Cancellations within 6 hours of pick-up incur charges equal to the trip cost.

 

 

Hourly Service Cancellation

- Must be canceled no later than seven days prior for a deposit refund.

 

- Cancellations within 72 hours of the service are non-refundable.

 

- Chargebacks are governed by these terms.

 

 

Gratuities

- Drivers receive 100% of gratuities, which can be paid via credit card or cash directly to the driver.

 

Payment Methods

- Accepted payments include cash and major credit cards (AMEX, MasterCard, Visa, Discover).

 

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Fees and Surcharges

- No-Show: Full charge plus wait time fees, non-refundable.

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- Extra Stops: $20 each, not applicable to hourly services.

 

- Holiday Surcharge: $35 on Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Eve, Christmas Day, New Year's Eve and New Year's Day.

 

- Greeter Service: $40 for third-party greeter service.

 

- Car Seats: $10 per seat (forward-facing, rear-facing, booster).

 

- Rescheduling Fee: $25 for changes made 4 hours or less before service.

 

- Cleaning and Damage: Clients bear costs for any damages or cleaning necessitated by their party’s actions.

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Interpretation and Definitions Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

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Definitions

For the purposes of these Terms and Conditions:

  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

  • Country refers to: Massachusetts, United Estates

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to D Black Lux Limo LLC, 115Pelham St APT2, Methuen, MA, 01844.

  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

  • Service refers to the Website.

  • Terms and Conditions (also referred as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service. This Terms and Conditions agreement has been created with the help of the Terms and Conditions Generator.

  • Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.

  • Website refers to www.dbllimo.com, accessible from www.dbllimo.com

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

 

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

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Links to Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

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Termination

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately.

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Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven't purchased anything through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party's liability will be limited to the greatest extent permitted by law.

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"AS IS" and "AS AVAILABLE" Disclaimer

The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

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Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

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Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

 

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.

 

United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

 

Severability and Waiver Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

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Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not effect a party's ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.

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Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

 

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

 

Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

Terms and Conditions for www.dbllimo.com

Terms of Service

These Terms of Service govern your use of the website located at http://www.dbllimo.com/ and any related services provided by D Black Lux Limo LLC.

By accessing http://www.dbllimo.com/, you agree to abide by these Terms of Service and to comply with all applicable laws and regulations. If you do not agree with these Terms of Service, you are prohibited from using or accessing this website or using any other services provided by D Black Lux Limo LLC.

We, D Black Lux Limo LLC, reserve the right to review and amend any of these Terms of Service at our sole discretion. Upon doing so, we will update this page. Any changes to these Terms of Service will take effect immediately from the date of publication.

These Terms of Service were last updated on November 24, 2024.

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Limitations of Use

By using this website, you warrant on behalf of yourself, your users, and other parties you represent that you will not:

  • modify, copy, prepare derivative works of, decompile, or reverse engineer any materials and software contained on this website;

  • remove any copyright or other proprietary notations from any materials and software on this website;

  • transfer the materials to another person or "mirror" the materials on any other server;

  • knowingly or negligently use this website or any of its associated services in a way that abuses or disrupts our networks or any other service D Black Lux Limo LLC provides;

  • use this website or its associated services to transmit or publish any harassing, indecent, obscene, fraudulent, or unlawful material;

  • use this website or its associated services in violation of any applicable laws or regulations;

  • use this website in conjunction with sending unauthorized advertising or spam;

  • harvest, collect, or gather user data without the user’s consent; or

  • use this website or its associated services in such a way that may infringe the privacy, intellectual property rights, or other rights of third parties.​

 

Intellectual Property

The intellectual property in the materials contained in this website are owned by or licensed to D Black Lux Limo LLC and are protected by applicable copyright and trademark law. We grant our users permission to download one copy of the materials for personal, non-commercial transitory use.

This constitutes the grant of a license, not a transfer of title. This license shall automatically terminate if you violate any of these restrictions or the Terms of Service, and may be terminated by D Black Lux Limo LLC at any time.

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User-Generated Content

You retain your intellectual property ownership rights over content you submit to us for publication on our website. We will never claim ownership of your content, but we do require a license from you in order to use it.

When you use our website or its associated services to post, upload, share, or otherwise transmit content covered by intellectual property rights, you grant to us a non-exclusive, royalty-free, transferable, sub-licensable, worldwide license to use, distribute, modify, run, copy, publicly display, translate, or otherwise create derivative works of your content in a manner that is consistent with your privacy preferences and our Privacy Policy.

The license you grant us can be terminated at any time by deleting your content or account. However, to the extent that we (or our partners) have used your content in connection with commercial or sponsored content, the license will continue until the relevant commercial or post has been discontinued by us.

You give us permission to use your username and other identifying information associated with your account in a manner that is consistent with your privacy preferences and our Privacy Policy.

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Liability

Our website and the materials on our website are provided on an 'as is' basis. To the extent permitted by law, D Black Lux Limo LLC makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property, or other violation of rights.

In no event shall D Black Lux Limo LLC or its suppliers be liable for any consequential loss suffered or incurred by you or any third party arising from the use or inability to use this website or the materials on this website, even if D Black Lux Limo LLC or an authorized representative has been notified, orally or in writing, of the possibility of such damage.

In the context of this agreement, "consequential loss" includes any consequential loss, indirect loss, real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use and/or loss or corruption of data, whether under statute, contract, equity, tort (including negligence), indemnity or otherwise.

Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

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Accuracy of Materials

The materials appearing on our website are not comprehensive and are for general information purposes only. D Black Lux Limo LLC does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on this website, or otherwise relating to such materials or on any resources linked to this website.

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Links

D Black Lux Limo LLC has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement, approval or control by D Black Lux Limo LLC of the site. Use of any such linked site is at your own risk and we strongly advise you make your own investigations with respect to the suitability of those sites.

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Right to Terminate

We may suspend or terminate your right to use our website and terminate these Terms of Service immediately upon written notice to you for any breach of these Terms of Service.

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Severance

Any term of these Terms of Service which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity of the remainder of these Terms of Service is not affected.

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Governing Law

These Terms of Service are governed by and construed in accordance with the laws of United States. You irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

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Cookie Policy​

Effective Date: November 24, 2024

We use cookies to help improve your experience of our website at http://www.dbllimo.com/. This cookie policy is part of D Black Lux Limo LLC's privacy policy. It covers the use of cookies between your device and our site.

We also provide basic information on third-party services we may use, who may also use cookies as part of their service. This policy does not cover their cookies.

If you don’t wish to accept cookies from us, you should instruct your browser to refuse cookies from http://www.dbllimo.com/. In such a case, we may be unable to provide you with some of your desired content and services.

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What is a cookie?

A cookie is a small piece of data that a website stores on your device when you visit. It typically contains information about the website itself, a unique identifier that allows the site to recognise your web browser when you return, additional data that serves the cookie’s purpose, and the lifespan of the cookie itself.

Cookies are used to enable certain features (e.g. logging in), track site usage (e.g. analytics), store your user settings (e.g. time zone, notification preferences), and to personalize your content (e.g. advertising, language).

Cookies set by the website you are visiting are usually referred to as first-party cookies. They typically only track your activity on that particular site.

Cookies set by other sites and companies (i.e. third parties) are called third-party cookies They can be used to track you on other websites that use the same third-party service.

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Types of cookies and how we use them Functionality cookies

Functionality cookies are used to collect information about your device and any settings you may configure on the website you’re visiting (like language and time zone settings). With this information, websites can provide you with customized, enhanced, or optimized content and services. These cookies may be set by the website you’re visiting (first-party) or by third-party services.

We use functionality cookies for selected features on our site.

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Targeting/advertising cookies

Targeting/advertising cookies help determine what promotional content is most relevant and appropriate to you and your interests. Websites may use them to deliver targeted advertising or limit the number of times you see an advertisement. This helps companies improve the effectiveness of their campaigns and the quality of content presented to you. These cookies may be set by the website you’re visiting (first-party) or by third-party services. Targeting/advertising cookies set by third-parties may be used to track you on other websites that use the same third-party service.

We use targeting/advertising cookies on our site.

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How Can You Control Our Website's Use of Cookies?

You have the right to decide whether to accept or reject cookies on our Website. You can manage your cookie preferences in our Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with the services on our Website.

You may also be able to set or amend your cookie preferences by managing your web browser settings. As each web browser is different, please consult the instructions provided by your web browser (typically in the "help" section). If you choose to refuse or disable cookies you may still use the Website, though some of the functionality of the Website may not be available to you.

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How Often Will We Update This Cookie Policy?

We may update this Cookie Policy from time to time in order to reflect any changes to the cookies and related technologies we use, or for other operational, legal or regulatory reasons.

Each time you use our Website, the current version of the Cookie Policy will apply. When you use our Website, you should check the date of this Cookie Policy (which appears at the top of this document) and review any changes since the last version.

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Where Can You Obtain Further Information?

For any questions or concerns regarding our Cookie Policy, you may contact us using the following details:

Dalvin
support@dbllimo.com

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